The technician simply handed me my device and said that there was nothing they could do. When I returned a week later to pick up my device, I was shocked to find that nothing had been done to fix it. After explaining my issue, the technician simply took my device and told me to come back in a week. Upon arriving at the service desk, I was greeted by an unfriendly technician who seemed uninterested in helping me. Unfortunately, my experience there was nothing short of a nightmare. The service department at Micro Center is supposed to be the go-to place for customers experiencing problems with their electronics. However, a recent visit to their service department left me feeling extremely disappointed with their customer service. In the meantime, I invite you to take all the necessary precautions before trusting a company like Micro Center, which if for some reason something similar should happen one day, does not offer any type of guarantee in its equipment repair services. But since we live in a rights society, this company was currently sued for damages in the Gwinnett courthouse. We formally request that the store take responsibility for this damage to our office, but to our surprise they have decided not to do so, demonstrating with this that there is NO guarantee at all in their repair shops. To make a long story short, the computer was returned a month and a half later, and not with all the data recovered, and our small business lost over $15,000 due to this error by one of their technicians.
#Micro center dallas Pc
Despite the fact that the store sent an attempt to recover the data to an external place, we found ourselves obliged for the duration to try to get the pc back, to pay again to recover the data and the hundreds of images owned by the companies to which we take their networks, so as not to lose the contracts we have with them.
#Micro center dallas update
All of them used to update social network profiles of more than 12 companies for which our office manages their online presence. To my surprise, after 2 days, due to an "error" by one of their technicians, they deleted all the data from the PC, which, being for commercial use, contained hundreds of documents and an image bank with more than 5,000 photographs, most of them They bought and others paid through photographer services. Multiple purchases and a true promoter of their services I was until recently, when I had the bitter experience of taking one of the same equipment purchased from them to the technical department so that they unlocked the PC since we had forgotten the access pin.
It saddens me to have to share this frustrating experience with a store that since 2019 was my preferred option for purchasing computer equipment and services for my small business.
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